If you encounter multiple cancellations when trying to place your order, or if you believe your order was cancelled for a reason other than what is listed above, please use the Contact Us options on this page. However, members may place an order again on. For more information on those policies, please contact your bank.Ĭostco is unable to reinstate cancelled orders. When an order is cancelled, the pre-authorization is immediately released by and removed from your financial account based on the policies of your bank. If the cancellation was caused by exceeding your credit card company's transaction limits, the best way address this issue is by contacting them directly. If the cancellation was due to entering the card information incorrectly, attempt to place your order again on with the corrected information. Exceeding the credit card company's Internet transactions limits.The card's number and/or expiration date was entered incorrectly on.The billing information did not match the billing information that the credit card company has on file.If your credit card company does not provide that authorization, there are a number of likely reasons.
When authorizing your purchase, electronically requests a pre-authorization from your credit card issuer.
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